Privacy Policy

Effective Date: 1st April, 2025

At Indian Sneaker Festival (ISF), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, purchase tickets, or interact with our services.

1. Information We Collect

When you interact with ISF, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address, date of birth, government-issued ID details (if required for verification).

• Payment Information: Card details, UPI IDs, or wallet information via secure payment gateways (we do not store your payment details).

• Device & Usage Data: IP address, browser type, operating system, and browsing history on our platform.

• Social Media Data: Information shared when you interact with us via platforms like Instagram, Facebook, or Twitter.
  
  

2. How We Use Your Information

We use your data to:

• Process ticket bookings and deliver wristbands.

• Communicate event updates, ticketing details, and promotional offers.

• Personalize your experience on our website and improve our services.

• Ensure compliance with legal obligations and prevent fraud or unauthorized activities.
  
  

3. Sharing of Information

We may share your information with:

• Service Providers: Ticketing partners (e.g., BookMyShow), payment processors, delivery partners, and marketing platforms.

• Legal Authorities: When required by law or to protect ISF, its patrons, and stakeholders.

  
  

We do not sell or trade your personal information to third parties for marketing purposes.

4. Data Protection & Security

We implement industry-standard encryption and security measures to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not function correctly.

6. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal data.

• Opt out of marketing communications.

• Request data portability or raise concerns about data misuse.

  
  

For any data-related requests, contact info@indiansneakerfestival.com.

7. Changes to this Policy

ISF reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with the “Effective Date.”

8. Contact Us

For questions or concerns, reach us at:
Email: info@indiansneakerfestival.com